FAQ.
For all questions not listed in the FAQ, we kindly refer you to our conference secretariat, "Congress Creation." They can be reached via email at congress@esde2025.com or by phone at +31 (0)20 420 20 60.
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Accreditation is compliant.
How to receive your points for this event will shortly be shared on this webpage. The first approvals have been received however the actual points will be calculated based on the programme that will be announced in the beginning of 2025!
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Do you want to become an ESDE member you can add this request by ticking the box duringyour registration that says: I want to become an ESDE member. The conference organization will share your details with the society to reach out to you directly. Unfortunately, we do not have the ability to change your fee for this year, as the discount comes from being a valued member.
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For any inquiries or updates regarding your registration, please contact the congress secretariat via email at congress@esde2025.com. If you need to cancel your registration, make sure to include your name, invoice number, and payment method in your email.
Tickets and Participants: Cancellations and Refunds.
Cancellations must be submitted in writing to the ESDE Conference Secretariat. Cancellations will be accepted until 10 April 2025, with a full refund of the registration fee minus a €50 administration fee. No refunds will be issued after 10 April 2025, nor for participants who do not attend. All refunds will be processed after the conference.
In the event of serious unforeseen circumstances or situations beyond its control, the ESDE Conference Secretariat reserves the right to cancel or change the dates of the event. In such cases, participants will not be entitled to compensation for any costs or damages incurred. All delegates are advised to purchase personal travel insurance.
Please note that cancellations are possible until Tuesday, 11 March 2025, with a cancellation fee of €45. After this date, your registration is binding, and fees are due in full. Transferring your registration to a colleague remains an option; please contact the congress secretariat for assistance with this process.
Be aware that the time required to process refunds may vary depending on the payment method. Some refunds are processed instantly, while others may take over 30 days. Thank you for your understanding.
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You can pay your registration fee using one of three options. Regardless of the method chosen, you will receive an invoice for your records:
iDEAL – Instantly confirms your registration upon payment and is primarily for those with a Dutch bank account.
Credit Card – Allows you to enter your card details directly, confirming your registration immediately.
Bank Transfer – An invoice will be issued, and payment must be completed within 14 days. Your registration is confirmed once payment is received. If payment is not made in time, your registration will be canceled, and you’ll need to re-register.
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Crime
Crime levels are low in Amsterdam. However, we strongly advise you to watch out for cunning pickpockets, especially when on the train from and to Schiphol Airport, on crowded trams, buses or metros and while watching street performers.Tipping
Service is always included. However, it is customary to tip in restaurants, bars and when paying for taxi’s. As a general rule tipping between 5-10% should be adequate.Transportation
Amsterdam is a very compact city where your destination will usually not be at a great distance. The city is therefore ideal for getting around by foot, bicycle or public transport. Amsterdam has a very dense public transport system and tram, metro or bus stops are usually around the corner. Website to plan your route: 9292ov.nlCars are less suited for getting around in Amsterdam because the city can be considered rather car-unfriendly. Parking has to be paid for in almost the entire city and the rates can be substantial.
Electricity
The voltage in the Netherlands is 220-240V. USA, English and some other foreign appliances require an adapter for the voltage as well as an adapter for the plug. Please bring your own adapter as there are no adapters available at the congress venue.Insurance
Delegates are advised to arrange adequate travel, health and other insurance before they leave their home country.Opening hours shops
In the city centre most shops are open 7 days a week.
Opening hours: 09.30 until 18.00 hrs (Monday to Saturday); 12.00-17.00 hrs. (Sunday in the city center only). On Thursday evening shops are open until 21.00 hrs. Supermarkets are open 7 days a week.Passports and visa
All visitors traveling to the Netherlands must be in possession of a valid passport. Participants should check with their local travel agents whether they require an entry visa for the Netherlands.Time zone
The Netherlands and Amsterdam are in the Central European Time Zone, one hour ahead of GMT.